Apr 19, 2024  
2020-2021 General Catalog 
    
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2020-2021 General Catalog [ARCHIVED CATALOG]

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MAP 435 - Interpersonal Relations in Health Care

2 credits
This course presents the concepts necessary for medical assistants interacting with patients, families, and colleagues in an ambulatory healthcare setting. Students will gain knowledge of how to demonstrate professional behavior and utilize effective communication techniques. Emphasis is placed on how to provide culturally conscious care to diverse populations of patients. Various psychological theories regarding human behavior will also be studied, relevant to how each impacts patient care. This course will also help students gain critical thinking skills which are essential to making important life, health, and career decisions.


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