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Nov 23, 2024
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NET 774 - Help Desk I
1 credits
Students will learn to identify systems lockups, network errors, and operating systems hang-ups and conflicts, and apply a combination of hardware and software skills to interface, configure and troubleshoot computer-controlled systems. System components that will be diagnosed and repaired are: motherboards, power supplies, memory devices, floppy disk drives, hard drives, communication interfaces, and printers. This course will help students refine their critical thinking skills as they evaluate various technology topics and concepts while searching for underlying connections between the technology and how to apply those concepts in a lab setting, which is a skill that should be beneficial in any/all types of technology careers. This course will also help students gain hands-on technology literacy which will be of vital significance when making important work-related decisions.
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