BUS 114 - Workplace Communications
Course Department: Business
Last Date of Approval: Spring 2021
3 Credits
Total Lecture Hours: 45
Total Lab Hours: 0
Total Clinical Hours: 0
Total Work-Based Experience Hours: 0
Course Description:
Workplace communications combines (BUS 113 ) Workplace Readinesss introduction to the job search process and skills with a solid understanding of the communication concepts and the skills required to ensure their success on the job. Students focus on communicating clearly, concisely, considerately, and correctly, both orally and in writing. Students demonstrate learned skills through an oral presentation, demonstration of giving, listening, and following directions; using a businesslike manner in person and digitally, both individually and within a group; with coworkers and customers ethically and with integrity.
Prerequisites/Corequisites: None
Mode(s) of Instruction: Traditional/Face-to-Face, and/or Online
Credit for Prior Learning: There are no Credit for Prior Learning opportunities for this course.
Course Fees: Course Materials: $76.48
Common Course Assessment(s): None
Student Learning Outcomes and Objectives:
1. Develop Effective Communication Skills
a. Students can craft professional writen and oral messages tailored to specific audiences, purposes, and contexts.
2. Apply Business Writing Principles
a. Students will use planing, drafting, revising, and proofreading strategies to create clear, concise, and impactful business documents.
3. Utilize Nonverbal and Visual Communication
a. Students will integrate nonverbal cues and visual aids effectively to enhance the clarity and impact of their messages.
4. Demonstrate Interpersonal Communication Skills
a. Students will exhibit active listening, empathy, and collaboration in diverse professional settings.
5. Adapt Communication for Multifultural and Global Audiences
a. Students will assess and adapt their communication styles to respect cultural diversity and international business contexts.
6. Deliver Effective Presentations
a. Students will prepare and deliver professional presentations with confidence, organization, and appropriate use of technology.
7. Respond to Organizational Challenges
a. Students will create communication strategies to address negative news, crises, and conflict in professional environments.
8. Engage in Career Communication
a. Students will create compelling resumes, cover letters, and interview responses that align with their professional goals.
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