Mar 28, 2024  
2022-2023 General Catalog 
    
2022-2023 General Catalog [ARCHIVED CATALOG]

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COM 170 - Crisis Media Management


Last Date of Approval: Spring 2021

3 Credits
Total Lecture Hours: 45
Total Lab Hours: 0
Total Clinical Hours: 0
Total Work-Based Experience Hours: 0

Course Description:
This course is designed to provide students with a working knowledge of media crisis management. The course focuses on actions to take and actions to avoid when handling a crisis situation from a communications perspective. Topics will include issues management, risk management, relationship management, crisis planning and preparation, and review of case studies. This course helps students build confidence in their communication skills while also enabling them to think critically, consider the viewpoints of others, and effectively express themselves, all of which will benefit them in the classroom, in life, and in the workforce. Finally, students will develop a workable and generic crisis management plan.

Prerequisites/Corequisites: None

Mode(s) of Instruction: traditional/face-to-face

Credit for Prior Learning: There are no Credit for Prior Learning opportunities for this course.

Course Fees: None

Common Course Assessment(s): Exams
Crisis Communication Plan
Crisis Analysis
Participation/Attendance

Student Learning Outcomes and Objectives:
  1. Understand the importance of crisis communication and management.
  2. Be able to identify a workable crisis communication plan.
  3. Discuss ethical crisis communication questions.
  4. Understand different types of crisis. 

Course Objectives:

  1. Understand the importance of crisis communications planning and implementation.
  2. Identify components of a good crisis communication plan.
  3. Set up a crisis communication plan for a business or organization.



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